Frequently Asked Questions
How long will my order take to ship?
During the high season October - April we ship out within 5-7 business days. Slower season is 1-3 business days.
Are your products all cruelty-free and vegan?
Yes! Joe and I have been vegan for over 3 years now, so we know everything about this lifestyle. All products are tested on us humans! Never ever animals! We only use the safest high quality ingredients, phthalate free fragrance oils from a vegan company that we know and trust.
**All of our products contain herbs and essential oils. Consult a physician before use if you are pregnant, breastfeeding, or suffering from a health condition.**
Will your bath bombs stain my tub?
Never! We have been doing this for over 2 years now, and we always test before listing any products on the website. Some of our bath bombs contain all natural bath melts inside though, so please use caution stepping into and out of the tub as bath bombs may contain oils that cause slippery conditions.
Do all of your bath bombs come with a crystal inside?
Short answer is no. Most of our bath bombs have crystals though, and we make sure that every bath bomb comes with a special surprise! Each description states what you will find hidden inside of your bath bomb.
**Please be cautious with using our bath bombs with young children as small objects such as our crystals are a choking hazard to them.**
Will I receive a free sample in my order?
We always put a special goodie in your order! It could be a crystal, Lucid Living sticker, mini sample, full size freebie, who knows! You'll have to place an order to find out! ;)
Do you offer returns or refunds?
Due to health regulations, we cannot accept returns on bath and body items. After your order has been shipped, all sales are final. We can ONLY offer refunds on products that arrive damaged, with a provided photo. We cannot enter coupon codes after your order has already been processed. We do not offer refunds for packages that are lost. If there is not a secure location for your package to be delivered we recommend choosing Priority Mail as your shipping option because it is insured up to 100 dollars.
If for any reason you are not satisfied with your purchase, please feel free to contact us at:firstname.lastname@example.org